Reference

Your Agreement with 9oo Starts Here

These Terms & Conditions form the binding agreement between you and 9oo the moment you open an account on 9oo.club.

Account eligibility depends on local lawUpdated terms take effect upon noticeDisputes resolved per governing jurisdictionUPI, Paytm, PhonePe covered under payment clausesContact us before proceeding if any clause is unclear
9oo Your Agreement with 9oo Starts Here
TERMS CONTACT PATHS

Reach Us About Any Clause You Question

If any provision within these Terms & Conditions is unclear, or if you believe a clause has been applied incorrectly to your account, our support team is available around the clock.

Live Chat Open the chat widget on 9oo.club to raise a terms query in real time. Agents are available 24 hours a day and will reference the specific clause number relevant to your question.
Email Support Write to our terms team at [email protected] with your account ID and the clause in question. We aim to send a written response within 24 hours of receiving your message.
Help Centre Our on-site Help Centre carries a plain-language summary of each major clause. Search by topic — account rules, payment terms, dispute process — to find the section that applies to your situation.
HOW WE HANDLE THIS

Six Ways We Uphold These Terms for You

Agreeing to terms is only worthwhile when the other party keeps its side of the arrangement.

Data Handling

We collect only the account data required to operate the platform and process payments via UPI, Paytm or PhonePe. Data is never sold to third parties; it is shared only with regulated payment processors or when required by law.

Cookie Policy

9oo.club uses session cookies to keep you logged in and analytics cookies to measure page performance. No advertising cookies are dropped without your explicit consent, and you can manage cookie preferences from your account settings at any time.

Account Security

Your account is protected by encrypted login sessions and optional two-factor authentication. If we detect unusual activity — multiple failed logins or a new device — we freeze the session and alert you before allowing further access.

Retention Schedule

We retain account and transaction records for the period required by applicable law — typically six years from the date of last activity. Once that period expires, personal data is deleted or anonymised per our internal data-lifecycle policy.

Requesting Changes

You may request a correction to any personal data we hold by emailing [email protected] with your account ID and the specific field you wish to update. We will process verified correction requests within 14 working days.

Dispute Resolution

If you dispute a decision made under these Terms & Conditions, raise it first through live chat so it is logged. Unresolved disputes escalate to written arbitration under the jurisdiction specified in clause §12 of the full terms document.

Common Questions About Our Terms & Conditions

The questions below cover the clauses that come up most frequently after account opening. If your question is not answered here, our support team is one chat message away and will cite the specific clause that applies to your situation.

The terms become binding the moment you complete account registration on 9oo.club. Continuing to use the platform after a terms update also constitutes acceptance of the revised document, so check this page whenever you receive an update notice.

We may revise these terms at any time. We will post the updated version on this page and, where the change materially affects your account, send a notification to your registered email address before the revision takes effect.

Clause §4 covers all deposits, including those made via UPI, Paytm and PhonePe. Deposits are credited once the payment processor confirms receipt. Clause §5 governs withdrawals back to the same instrument you used to deposit.

Access is permitted only where local law allows it. If your jurisdiction restricts or prohibits such access, these terms do not grant you a right to proceed. You are responsible for understanding the rules that apply in your location.

Email [email protected] with the subject line 'Data Request' and your account ID. We will compile and send a copy of your personal record within 30 days, in line with the data-handling commitments set out in our privacy clause.

Records are kept for the period required by applicable law — typically six years from the date of your last transaction. After that period, data is deleted or anonymised. Contact support if you want confirmation of the retention period for your specific record.

Open a live chat session on 9oo.club, quote the clause number you believe was misapplied, and describe the specific transaction or decision in question. All such queries are logged and escalated to our compliance team if they cannot be resolved in the first response.